TERMS OF SERVICE
The College Application Specialist
Effective Date: March 1, 2026
AGREEMENT TO TERMS
By accessing our website (www.sayyestocollege.com), using Your Admissions Coach (YAC), or joining Say Yes to College Academy, you agree to these Terms of Service.
If you don’t agree, please don’t use our website or services.
1. WHO CAN USE OUR WEBSITE
Age Requirements:
14 years or older to create a YAC account or Academy membership
Under 14: May browse website with parent/guardian supervision
Under 18: Parent/guardian must consent to account creation
Parental Consent:
If you’re under 18, your parent or guardian must: - Review and agree to these Terms on your behalf - Provide consent for your account creation - Take responsibility for your use of our website and tools
2. ACCEPTABLE USE
You May:
Browse our website and read content
Create one YAC account per student
Join Academy with proper payment
Download resources provided to you
Contact us with questions
Share our content on social media (with attribution)
You May NOT:
On Our Website: - Use automated tools (bots, scrapers, crawlers) to access content - Attempt to hack, breach, or test our security - Upload viruses, malware, or harmful code - Impersonate others or create fake accounts - Collect other users’ information - Interfere with website functionality
With YAC or Academy: - Share your login credentials with others - Create multiple accounts for the same student - Use YAC for purposes other than college planning - Attempt to reverse engineer or copy YAC technology - Share Academy content with non-members - Download and redistribute our proprietary materials
General Prohibitions: - Post illegal, harmful, threatening, or abusive content - Harass other users or our staff - Violate intellectual property rights - Spam or send unsolicited communications - Misrepresent yourself or provide false information - Use our platform for commercial purposes without permission
Consequences of Violations:
We may, without notice: - Suspend or terminate your account - Remove violating content - Ban your IP address - Report illegal activity to authorities - Pursue legal action for damages
3. INTELLECTUAL PROPERTY RIGHTS
What We Own:
All content on our website, YAC, and Academy is protected by copyright, trademark, and other intellectual property laws, including:
Website design, layout, and graphics
Text, articles, blog posts, and educational content
Videos, webinars, and audio recordings
Workbooks, guides, and downloadable resources
Your Admissions Coach (YAC) software and AI technology
“The College Application Specialist” name and logo
“Say Yes to College” name and branding
All proprietary frameworks and methodologies
© 2026 Baptiste-Wallace LLC. All rights reserved.
What You Can Do:
With Free Content: - Read on our website - Share links to our content on social media - Quote brief excerpts (with attribution and link back) - Print for personal, non-commercial use
With Purchased Content (Academy, services): - Access during your active membership/service period - Download for personal use only - Print for personal reference- Use to help YOUR student with college planning
What You CANNOT Do:
Copy or reproduce our content elsewhere
Redistribute to others (email, file sharing, posting online)
Use for commercial purposes
Remove copyright notices or attribution
Create derivative works without permission
Claim our content as your own
Share Academy materials with non-members
Sell or sublicense access to our content
DMCA Copyright Policy:
If you believe content on our website infringes your copyright:
Contact us at: [email protected]
Include: - Your contact information - Description of copyrighted work - URL of alleged infringement - Statement of good faith belief - Statement under penalty of perjury that information is accurate - Your physical or electronic signature
We will investigate and remove infringing content if claim is valid.
4. USER ACCOUNTS
YAC and Academy Accounts:
Account Creation: - Must be 14 years or older - Must provide accurate information (email, name) - Must create secure password - One account per student (no sharing)
Account Security:
You are responsible for: - Keeping your password confidential - All activity under your account - Notifying us immediately of unauthorized access - Logging out when using shared devices
We are NOT responsible for: - Losses due to stolen or shared passwords - Unauthorized access if you shared your credentials - Activity on your account before you reported compromise
Account Termination:
We may suspend or terminate your account if: - You violate these Terms - You provide false information - Your account is used for prohibited activities - Payment fails (for Academy subscriptions) - We cease offering the service - Required by law
You may terminate your account at: - YAC: Request deletion at [email protected] - Academy: Cancel subscription (see cancellation policy)
Effect of Termination: - Immediate loss of access - Content and data may be deleted - No refund for remaining subscription period (unless we terminate without cause)
5. SAY YES TO COLLEGE ACADEMY
Membership:
Monthly Subscription ($97/month): - Auto-renews monthly - Cancel anytime - Access continues through end of billing period - No refund for partial months
Annual Subscription ($997/year): - Paid upfront for 12 months - Savings vs. monthly - Cancel within 30 days for prorated refund - No refund after 30 days
What’s Included:
Access to content library
Live and recorded webinars
Community forum
Digital workbooks and resources
Your Admissions Coach (YAC) access
What’s NOT Included:
One-on-one counseling (separate service)
Personalized essay review
College list development
Application assistance
Cancellation:
To cancel: - Email [email protected] - Effective end of current billing period - Access continues until period ends - No partial refunds except as stated above
Community Guidelines:
When using Academy community features: - Be respectful and kind - No bullying, harassment, or discrimination - Protect others’ privacy - Stay on topic (college planning) - No spam or self-promotion - No sharing of Academy content outside community
Violations may result in: - Warning - Temporary suspension - Permanent removal without refund
6. YOUR ADMISSIONS COACH (YAC)
What YAC Is:
AI-powered guidance tool
Available 24/7 for preliminary questions
Supplements human counseling (does not replace)
What YAC Is NOT:
Substitute for professional counselor
Authorized to make final recommendations
Guaranteed to be 100% accurate
Able to complete applications for you
YAC Usage Rules:
You agree to: - Use YAC for college planning purposes only - Verify important information with official sources - Understand YAC is AI and may make errors - Not share your login credentials - Not input others’ personal information without permission
You agree NOT to: - Attempt to manipulate or “jailbreak” YAC - Use YAC to violate academic integrity policies - Share sensitive personal information (SSN, passwords, financial accounts) - Use YAC for illegal or unethical purposes - Attempt to reverse engineer YAC technology
YAC Availability:
We strive for high availability but cannot guarantee: - 24/7 uptime (maintenance may be required) - Instant responses (may experience delays) - Error-free operation - Uninterrupted service
No refund or compensation for: - Temporary YAC downtime - Slow response times - Technical issues beyond our control - Scheduled maintenance
YAC Data Collection:
YAC collects: - Email address (login) - IP address (security) - Location (city/state level) - Conversation content - Usage patterns
See our Privacy Policy for complete details.
7. COOKIES AND TRACKING
We Use Cookies and Tracking Technologies:
When you visit our website, we and our third-party partners use cookies and similar tracking technologies to: - Understand how you use our website - Improve user experience- Measure advertising effectiveness - Show relevant ads on other platforms
Types of Tracking:
Essential (Required): - Website functionality - Security and fraud prevention - Session management
Analytics (Optional): - Google Analytics (traffic and behavior) - GoHighLevel Analytics (native platform analytics) - Form tracking and A/B testing
Marketing (Optional): - Facebook Pixel (Meta advertising) - LinkedIn Insight Tag (professional advertising) - Retargeting and conversion tracking
Your Choices:
Current Wix Site (Through March 2026): - No cookie consent banner currently installed- You can manage cookies through browser settings - Blocking cookies may limit website functionality
New GoHighLevel Site (March 2026 and Beyond): - Cookie consent banner powered by CookieYes - Choose to accept or decline optional cookies - Customize your cookie preferences - Essential cookies cannot be disabled (required for site function)
Managing Cookies:
Browser Settings: You can control cookies in your browser: - Block all cookies (may break website features) - Block third-party cookies only - Clear cookies regularly - Manage individual cookies
Opt-Out Options: - Google Analytics: https://tools.google.com/dlpage/gaoptout - Facebook Ads: https://www.facebook.com/ads/preferences - LinkedIn Ads: https://www.linkedin.com/psettings/guest-controls
Do Not Track:
Current site: Does not respond to Do Not Track signals
New site (March 2026): Will honor Do Not Track for optional cookies where technically feasible
For Complete Cookie Details:
See Section 12 of our Privacy Policy for comprehensive information about: - Specific cookies we use - What data each collects - How long cookies last - How to opt-out of each- Third-party cookie policies
8. THIRD-PARTY LINKS AND SERVICES
Links to Other Websites:
Our website may contain links to: - Colleges and universities - Testing organizations (College Board, ACT) - Financial aid resources - Educational content - Partner services
We are NOT responsible for: - Content on third-party websites - Privacy practices of other sites - Accuracy of external information - Products or services offered by others - Changes to linked websites
Accessing third-party sites is at your own risk.
Third-Party Services We Use:
We use these platforms to deliver our services: - Google Workspace (email, storage) -Microsoft OneDrive (storage) - Zoom (video sessions) - Stripe, PayPal, Square, QuickBooks (payments) - Anthropic Claude & Perplexity AI (YAC) - Unique Aerial Productions (YAC server hosting)
Website Tracking & Analytics: - Google Analytics (website traffic and visitor behavior)- Facebook Pixel / Meta (advertising and remarketing) - LinkedIn Insight Tag(professional audience targeting) - GoHighLevel (website hosting, analytics, form tracking, A/B testing) - CookieYes (cookie consent management - installed March 2026)
Each has its own Terms of Service and Privacy Policy.
See our Privacy Policy for complete list and details.
9. DISCLAIMERS AND LIMITATIONS
“AS IS” - NO WARRANTIES:
Our website, YAC, Academy, and all content are provided “AS IS” without warranties of any kind, either express or implied.
We do NOT warrant: - Uninterrupted or error-free operation - Accuracy or completeness of content - Results from using our services - Security against all threats - Compatibility with all devices or browsers - That defects will be corrected
Educational Content Only:
Information on our website is for educational purposes only.
Not a substitute for professional advice
Not legal, financial, or medical advice
Not a guarantee of college admission
May contain errors or become outdated
Should be verified with official sources
No Admission Guarantees:
We do NOT guarantee: - Admission to any college or university - Specific scholarship or financial aid amounts - Particular outcomes or results - That our advice will lead to success
College admissions are unpredictable and depend on many factors beyond our control.
Limitation of Liability:
To the maximum extent permitted by law:
We are NOT liable for any: - Direct, indirect, incidental, or consequential damages - Lost profits, data, or opportunities - Damages resulting from use or inability to use our website - Reliance on information provided - Unauthorized access to your data - Errors, omissions, or inaccuracies in content - Third-party conduct or content
Our maximum liability is limited to: - $100 or the amount you paid us in the past 12 months, whichever is less
This limitation applies even if: - We were negligent (but not grossly negligent) - You suffered damages - Remedy fails its essential purpose
Some states don’t allow limitations on implied warranties or liability for consequential damages, so the above may not apply to you.
10. INDEMNIFICATION
You agree to defend, indemnify, and hold harmless Baptiste-Wallace LLC, The College Application Specialist, and our staff from any claims, damages, losses, or expenses (including attorney fees) arising from:
Your violation of these Terms
Your use of our website, YAC, or Academy
Your violation of any law or regulation
Your violation of others’ rights
Content you submit or post
False information you provided
Academic integrity violations
Example: If you plagiarize content from our website and a college sues you for academic dishonesty, you cannot hold us responsible or sue us for damages.
11. PRIVACY
Your privacy is important to us.
Our Privacy Policy explains: - What information we collect - How we use your information - How we protect your data - Your privacy rights - Third-party services we use
By using our website, you also agree to our Privacy Policy.
Key privacy points: - We never sell your information - We use encryption and secure storage - We delete data according to retention schedule - You can request access or deletion of your data - YAC conversations stored on secure private server
For complete details, see: Privacy Policy
12. CHANGES TO THESE TERMS
We May Update These Terms:
Reasons for changes: - New features or services - Legal or regulatory requirements - Security improvements - Clarification or error correction
How We’ll Notify You:
Material changes: - Email to account holders (YAC, Academy) - Notice on website for 30 days - Effective date updated at top of Terms
Non-material changes: - Updated “Effective Date” at top - No advance notice required
Your Options:
If you disagree with changes: - Stop using website/services before effective date - Cancel Academy membership (refund policy applies) - Delete YAC account
If you continue using our services after changes: - You accept the updated Terms - Updated Terms apply to all future use
13. TERMINATION
We May Terminate:
Your access to our website, YAC, or Academy if: - You violate these Terms - We discontinue services - Required by law - We determine continued access poses risk
Notice: - Immediate termination for serious violations - 30-day notice for service discontinuation - Email notification to address on file
Effect of Termination:
Upon termination: - Immediate loss of access - Account and data may be deleted - Refund policy applies (if applicable) - Outstanding payments become due
Sections that survive termination: - Intellectual property rights - Disclaimers and limitations of liability - Indemnification - Dispute resolution - Any provisions that by nature should survive
14. DISPUTE RESOLUTION
Informal Resolution First:
Before taking legal action: 1. Contact us: [email protected] 2. Describe the issue in detail 3. Give us 30 days to investigate and respond 4. Attempt good-faith resolution
Governing Law:
These Terms are governed by: - State: Maryland law - Federal: United States law (where applicable)
Arbitration:
Disputes must be resolved through binding arbitration, not court, except: - Small claims court (under $5,000) - Intellectual property disputes - Emergency injunctive relief
Arbitration details: - American Arbitration Association (AAA) rules - Maryland venue (or virtual) - One arbitrator - Each party pays own costs - Decision is final and binding
Class Action Waiver:
You agree: - Disputes resolved individually, not as class actions - No joining class action lawsuits against us - No representing other users - Each dispute must be individual
If this waiver is unenforceable in your jurisdiction, the arbitration agreement may not apply to you.
15. GENERAL PROVISIONS
Entire Agreement:
These Terms, together with: - Our Privacy Policy - Any Service Agreement you signed (for counseling clients)
…constitute the entire agreement for use of our website, YAC, and Academy.
Severability:
If any provision is found unenforceable: - That provision is modified to minimum extent necessary - All other provisions remain in effect
No Waiver:
Our failure to enforce any right doesn’t waive that right for future violations.
Assignment:
You cannot transfer your rights under these Terms
We may transfer our rights (e.g., business sale)
Contact for Legal Notices:
Email: [email protected]
Mail:
Baptiste-Wallace LLC
The College Application Specialist
12345 Parklawn Drive, Suite 200 PMB 1043
Rockville, MD 20852
16. CONTACT INFORMATION
Questions about these Terms?
Email: [email protected]
Technical Issues?
Email: [email protected]
Privacy Concerns?
See our Privacy Policy
Want Counseling Services?
Visit: www.sayyestocollege.com/services
SUMMARY
Key Points:
These Terms govern use of our website, YAC, and Academy
You must be 14+ to create accounts
Don’t share your login credentials
We own all content—don’t copy or redistribute
YAC is a guide, not a guarantee
We’re not liable for admission outcomes
Disputes go to arbitration, not court
We can update these Terms with notice
For counseling services, you’ll sign a separate Service Agreement.
By using our website, you accept these Terms.
Effective Date: March 1, 2026
Last Updated: March 1, 2026
Have questions? Contact us at [email protected]
Quick Links: - Privacy Policy - How We Protect Your Data - Services